SkriptMart

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Frequently Asked Questions by Buyers

Skript Mart Guidelines

Welcome to Skript Mart! We're a community of professionals and enthusiasts who value respect, kindness, and collaboration. Here are our essential guidelines to ensure a positive experience for everyone:

  • Be Kind, Respectful, and Considerate: Treat others as you would like to be treated. It fosters a healthy community spirit!
  • Communication is Key: Regularly check your messages to stay connected with sellers and respond promptly.
  • Read Carefully Before Buying: When you buy a script, read the "What does it do" section and any notes from the seller to ensure it meets your needs.
  • Respect Intellectual Property: Sellers retain rights to their scripts. Reselling or sharing scripts is prohibited and may result in immediate suspension.
  • Transaction Fee: Skript Mart charges a 3% fee on purchases for website maintenance and processing fees.

Happy scripting!

Table of Contents

I requested to buy something but haven't heard back. What can I do?

If you haven't heard back from a seller, reach out via our chat system. Sometimes, sellers may miss requests due to emails landing in their junk folder. If there's still no response, contact us at support[a]skriptmart.com. We'll reply within 48 hours to assist.

How do I contact the seller if I have a question before buying?

At the bottom of each listing, there's a "Contact Seller" link, leading to a secure messaging system. Conversations are stored in your Inbox (top right corner).

How can I get in touch with my seller after the sale has been requested?

Go to your Inbox to find your message threads and communicate with sellers.

How do I find specific scripts?

Use the search bar with relevant terms. For specific paid media channels, explore our categories (left on desktop, top on mobile).

How do I leave a review for a seller?

Review emails are sent to both buyers and sellers after a sale is made. Reviews can't be submitted before this email. You'll have 10 days to submit your review after receiving the email. That being said, we are working to improve this process.

Can I return a purchase if i'm not happy?

Check with the seller about their return policy before purchasing. If the script doesn’t work as described, we can issue a full refund (see What determines if a script is not as described?).

What determines if a script is not as described?

A script is considered "not as described" if:

  • You received a different or outdated version.
  • The script doesn’t perform as stated.
  • The code contains errors.
  • It's defective on first use.
  • Missing features that were in the listing.

I haven't received my script. What should I do?

If you haven't received your script, contact the seller via chat. If they don’t respond, reach out to support[a]skriptmart.com. We respond within 48 hours.

I received the script but it doesn't match the listing description. What should i do?

Ensure you read the listing thoroughly. If the script doesn’t meet the description, contact the seller first. If unresolved, please reach out to us at https://skriptmart.com/p/contact. We're here to help!

Is the messaging system private?

Yes, messages are private. SkriptMart can access messages only when necessary.

Is SkriptMart responsible for transactions on the platform?

Skript Mart is a peer-to-peer marketplace. Both buyers and sellers are responsible for their transactions, though we offer support if issues arise.

How to avoid scammers?

We prioritize security and depend on your cooperation. Here are some safety tips:

  • Avoid Off-Platform Transactions: Always transact within Skript Mart.
  • Keep Conversations on Skript Mart: This helps us intervene if needed.
  • Protect Your Account: Never share your account credentials.
  • Understand Return Policies: Review policies before purchasing.

Pro tips

  • Avoid Off-Platform Transactions: For security and fraud prevention.
  • Keep Conversations on Skript Mart: This keeps interactions safe and traceable.
  • Protect Your Account: Never share credentials.
  • Understand Return Policies: Familiarize yourself with marketplace policies.

For assistance, please reach out to us at https://skriptmart.com/p/contact. We're here to help!